Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Comperly Acad ("we", "us", "our") collects, uses, shares, and protects your personal information when you use our website (comperly.com) and services. By using our platform, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Comperly Acad is an AI-powered educational platform focused on mock tests and skill-based contests. For any privacy-related questions, you can contact us at support@comperly.com.

2. What Data We Collect

We collect several types of information to provide and improve our service to you:

Account Data: When you register, we collect your name, email address, and optionally your phone number and profile picture.
Usage Data: We automatically log interaction data, including your IP address, device type, browser information, pages visited, time spent, and referral source.
Contest & Quiz Data: This includes your contest entries, quiz answers, scores, time taken per question, and signals used for our anti-cheat system.
Payment & Subscription Data: When you purchase credits or a subscription, we process the transaction through a secure payment gateway. We only store masked payment metadata and invoice details, not your full card information.
KYC Payout Data: For prize distribution, we are legally required to collect Know Your Customer (KYC) details, which may include images of your Government ID (like Aadhaar or PAN card) and bank account information. This data is handled with the highest level of security.
Cookies & Online Identifiers: We use cookies and similar technologies to operate our site and serve personalized ads. See our Cookies section for details.

3. How We Use Your Data

We use the collected data for various purposes:

To provide and maintain our services, including AI mocks and prediction contests.
To prevent fraud, cheating, and ensure the integrity of our contests.
To validate prize eligibility and process payouts, including KYC verification.
To manage your account, process payments, and provide customer support.
To personalize your experience and improve our platform's features and AI models.
To measure the effectiveness of advertising and serve relevant ads through Google AdSense, with your consent.
To comply with legal obligations, including tax regulations.

4. Cookies & Similar Technologies

Cookies are small files stored on your device that help our website function and provide a personalized experience. We categorize our cookies as follows:

Strictly Necessary: Essential for site operation, like logging you in. These cannot be disabled.
Analytics: Help us understand how users interact with our site (e.g., Google Analytics).
Functional: Remember your preferences, like your chosen language or region.
Marketing/Advertising: Used to show you relevant ads (e.g., Google AdSense).

Non-essential cookies are only loaded after you provide your consent through our cookie banner. You can change your preferences at any time using the "Manage Consent" link in the footer.

6. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

Consent: For activities like marketing emails and placing non-essential cookies.
Contractual Necessity: To provide the services you signed up for, like creating your account and processing payments.
Legitimate Interests: For fraud prevention, security, and service improvement, provided these interests do not override your rights.
Legal Obligation: To comply with laws, such as tax and KYC/AML regulations.

8. Data Retention

We retain your data only for as long as necessary:

Account and billing data is kept while your account is active and for up to 6 years for legal/tax purposes.
KYC data is retained as required by Indian law (typically up to 8 years) and then securely deleted.
Analytics data is retained for up to 26 months.

9. Security

We implement robust security measures, including encryption in transit (HTTPS) and at rest, restricted data access, and regular security audits. However, no online service can be 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our platform is not intended for children under 13. For users between 13 and 18, we require parental or guardian consent. We do not knowingly collect personal data from children under 13.

11. International Transfers

Your data may be processed on servers located outside of your home country. We ensure that any such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs).

12. Your Rights (GDPR/CCPA/DPDP)

Depending on your location, you may have the right to access, correct, delete, or export your data. You can also withdraw consent for data processing at any time. Please contact us to exercise these rights.

13. Do Not Sell/Share My Personal Information (CPRA)

We do not sell your personal information. For residents of California and other applicable regions, you can opt out of the "sharing" of your data for cross-context behavioral advertising by using the "Manage Consent" button in our footer.

15. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

16. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@comperly.com.

For Informational Purposes Only